CLAIMS
How do I file a claim?


--- by Whats App ---
Take a clear picture of the claim documents required and send them via whats app to our Bima no 71892707
GET IN TOUCH WITH US with your registered Mobile number

--- by text ---
Send "Claim" to 16211 and our claim officer will call you back during office hours (free of charge)

--- online ---

CREATE YOU CLAIM FILE
Documents to gather
for FamilyLife
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Hospital
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Death Certificate
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Record of Death
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Doctor's confirmation letter
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Coronor's Office
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Warrant to Bury (Form 9)
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Notification of death fro Registrar General
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Coronor's Certificate ( Form 11)
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Cemetery
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Cemetery Ordinance form
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Invoice Number
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Air Cargo
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Air Cargo Invoice/Reciept
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Stamped Airway Bill
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Death Certificate from NID office
for HausikInsurance
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Release form from the hospital (showing how many nights you spent in hospital)
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Clinic book record
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Identification document
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Bank account details
How to send them to us
by email
Scan the documents or take a good photo with a smartphone and send them to:

RECEIVE YOUR PAYMENT

Typically the payment should be made as soon as documents are verified.If we need more information from you we will call you. If you haven't heard back from us after 5 days, please call us!